CHANGE OR CANCEL YOUR ORDER
This refers to canceling or changing anything about your order, such as its contents or shipping address.
We can cancel or update your order as long as you contact us before it begins the shipping process. Depending on the time of day, the shipping process may begin in as little as 4 hours after completing your order.
If you contact us within 4 hours, we can make any necessary changes or cancelations. If more than 4 hours have passed, the Return Policy will activate, but we'll still see what we can do.
If we're not notified about an incorrect address before the shipping process starts, the order will be shipped to the original address provided. We will not provide refunds if a customer submits the wrong information.
If a shipping carrier returns a package due to an undeliverable address or delivery refusal, there will be a restocking fee applied to any refund. If you'd like us to re-ship your order to the correct address, please contact us to take care of it.
To begin this process, please contact us with subject line "Please Cancel/Change My Order Before It Ships" and include your order number.
Still have questions? Please contact us anytime!